Broker Questionnaire

A client says they’ve found the same aircraft cheaper elsewhere. How do you respond and handle the situation?

A new high-value enquiry comes in and has been sitting unassigned for 10 minutes with no contact. What do you do?

After confirming a booking, you realise there’s a small error in the itinerary. What’s your next move?

Tell us about a time you went above and beyond for a client or colleague. What did you do?

You’re in a restaurant having dinner and an enquiry comes in. What do you do?

Detail an experience where you used your initiative, creativity and skill to salvage a difficult charter or create a further opportunity.

A client enquiry is being shopped with another broker. What strategies would you use to give yourself the advantage?

A UHNW client needs a jet for tomorrow morning. Availability is limited, and pricing is high. Draft the email you would send to the client.

You want to negotiate an operator buy price. Draft the email you would send asking for a discount.